Last updated August 15, 2025
Your privacy is important. This document explains what information the SvgPublish web part for SharePoint may collect, how that information is used, and how you can contact us about it.
Summary
- Customer content and diagram data handled by the SvgPublish web part remains inside the customer’s Microsoft 365 tenant and is not stored or transmitted outside the tenant by the web part itself.
- The web part does not collect personal information by default. The only personal data that may be processed is information you explicitly provide when requesting support.
- We may collect anonymous telemetry (application errors and usage statistics) using Azure Application Insights (App Insights) to improve reliability and quality. This is optional and does not include any content from your diagrams. Telemetry stored in App Insights is retained for a maximum of 60 days.
What data do we collect?
- Support contact information: If you contact us for support we may collect the personal information you provide (for example: name, email address, phone number) in order to respond to and track your request.
- Anonymous telemetry: We may collect anonymized diagnostic and usage data (such as crash reports and feature usage) to help improve the product. Telemetry does not include the actual content of your diagrams.
How do we collect data?
- Support: When you email or call support, you provide contact details and any information you choose to share about the issue. We store that support correspondence to investigate and resolve the issue.
- Telemetry: If enabled, telemetry is collected from the running web part using Azure Application Insights (App Insights). Any telemetry we collect is limited to technical and usage metrics and does not include diagram content.
- Website analytics: If you visit our public documentation site, that site may use analytics (for example Google Analytics). That is covered by the website’s privacy policy.
How will we use your data?
We use the information only for the following purposes:
- To respond to and manage support requests.
- To diagnose, fix, and prevent product defects by using anonymized error reports and usage statistics.
- To improve product features and reliability based on aggregate usage data.
How we store your data
Support correspondence and personal information you provide directly to us are stored securely and retained only as long as necessary to handle the support case (by default we retain support emails for up to 2 years). Telemetry data collected in Azure Application Insights is retained for a maximum of 60 days. We implement reasonable technical and organizational measures to protect stored data.
Marketing
We will not send you marketing emails unless you explicitly opt in.
Sharing personal information
We will not sell, rent, or otherwise share personal information with third parties except as required by law or to comply with legal process.
Your data protection rights
You have the following rights regarding personal data we hold about you. To exercise any right, contact us using the details below.
- The right to access: Request a copy of the personal data we hold about you, its origin, and the purposes of processing.
- The right to rectification: Request correction of inaccurate or incomplete personal data.
- The right to erasure: Request deletion of your personal data, unless we are legally required to retain it.
- The right to restrict processing: Request that we limit how we process your personal data.
- The right to data portability: Request a machine-readable copy of personal data you provided to us so it can be transferred to another controller, where technically feasible.
Contacting us
If you contact us by e-mail or post using the contact details below, we will store the information you provide (for example your e-mail address and name) to answer your questions. We will delete or anonymize that information when it is no longer needed, or limit processing if we must retain it for legal reasons.
Contact details
Nikolay Belykh
1210 Vienna
O-Brien Gasse 58/2/27
Austria
Tel: +43 664 7388 7141
Email: support@unmanagedvisio.com
Notes
- This policy applies to the SvgPublish SharePoint web part. If you use other services or websites (for example our documentation site) please review their privacy policy for additional details.